Check what your account data means
Our Privacy Policy covers details you provide during account creation, such as your name, phone number, login credentials, and verification responses. We also record operational data needed to process a DANA, OVO, GoPay, QRIS, virtual account, or bank transfer request, including a reference number, amount, status,
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and receipt details. Device and connection information can help us recognise a returning mobile browser, investigate failed access, and protect the account from unusual sign-ins. We use this material to provide account access, confirm wallet status, answer support requests, and meet applicable legal duties. We do
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not use payment records to describe your personal interests. Access depends on local law and is available where local law permits. Retention varies by the purpose of the record; we remove or anonymise data when it is no longer needed, subject to legal or dispute-related requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.